Welcome to a very brief midweek update from AI Is Going To Kill You where we help you stay abreast of the latest developments in AI. We want to educate and inspire everyone to begin interacting with AI immediately and discover how it can help you achieve a life that is fruitful and fulfilling.
AI Job Market Update: Klarna
Klarna’s Al assistant, powered by OpenAI, has been live for 1 month and the numbers are staggering.
2.3 million conversations which accounts for two-thirds of Klarna's customer service chats
Completing the work of 700 full-time agents
Customer satisfaction score is as good as human support
More accurate in errand resolution, leading to a 25% drop in repeat inquiries
Customers now resolve their errands in less than 2 mins compared to 11 mins previously
Available in 23 markets, 24/7 and communicates in more than 35 languages
Projected to drive $40 million USD in profit improvement to Klarna in 2024
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